Rapid Route Courier Service Privacy Policy
1. Welcome
Rapid Route Courier Service (together, “Rapid Route,” “we,” or “us”) respects your privacy rights and our obligations to protect your Personal Information (defined below). This Privacy Policy governs use of the websites operated by or on behalf of Rapid Route (all “Rapid Route URLs”), the courier services provided on or through those sites, mobile applications, third-party platforms (including social networking sites), API services, and any other services we offer (collectively, the “Services”).
By visiting or using the Services, you accept the practices and policies outlined in this Privacy Policy.
This Privacy Policy applies worldwide to all of Rapid Route’s Services, but only to information you provide while using the Services—not to information we receive offline.
2. General Information Collected
We may gather and store certain General Information about your visit, which cannot identify you personally. This may include:
Your IP address or domain name
Date, time, and pages visited on our site
The URL of the referring site, link, or advertisement
Your country, time zone, and preferred language
We use this data to generate aggregate statistics, and in some cases it may be linked to Personal Information.
3. Personal Information Collected
Personal Information is data that can identify you. You choose whether to provide it. We may collect and store, indefinitely, information such as your name, mailing address, phone number, email address, birth date, bio, and any other information you voluntarily provide.
We collect Personal Information when you:
Register for an account (full name, email, date of birth)
Complete your user profile (photo, bio, links to social profiles)
Link our Services with a third-party platform account
Enter promotions, surveys, or support requests
Otherwise interact with our Services
4. How We Use Personal Information
Unless legally required, Rapid Route will not sell or license your Personal Information to outside parties, except as described here. We use your data to:
Provide, maintain, and improve the Services
Verify accounts and complete transactions
Communicate updates, marketing materials, and support
Enable user-to-user communications (if applicable)
Resolve disputes and enforce our policies
Protect the safety of users and third parties
We may share your information with vendors or partners who assist in fulfilling transactions (e.g., shipping companies, payment processors), but only to the extent necessary to deliver the Services.
In public forums (if any), information you post becomes public—post at your own risk.
5. Sharing & Disclosure
We may disclose Personal Information to:
Comply with legal processes (subpoenas, court orders)
Protect our rights, property, or the safety of others
Facilitate a sale or merger of Rapid Route or its assets
We also aggregate or de-identify your data and may share it for any purpose.
6. Opt-Out
You may opt out of marketing or vendor emails by contacting us at support@gorapidroute.com with subject line “Privacy Policy Contact.”
7. Termination
You or we may terminate your account per our Terms of Use. Upon termination, we’ll use commercially reasonable efforts to delete your Personal Information within 90 days, though non-personal data may be retained indefinitely.
8. Children
We do not knowingly collect information from minors under 18. If you believe we have such data, contact support@gorapidroute.com to request deletion.
9. Governing Law
The Services are operated from California. By using the Services, you consent to California law. If you use the Services from a location with different privacy laws, you consent to this transfer of data.
10. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of material changes via email or a notice on our website. Continued use of the Services after changes constitutes acceptance.
11. How to Contact Us
For questions or concerns about this Privacy Policy, email us at:
support@gorapidroute.com
Subject line: “Privacy Policy Contact”
12. DMCA
If you believe any content on our Services infringes your copyright, send a DMCA notice to support@gorapidroute.com with the required information under 17 U.S.C. § 512(c)(3).
